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Is Your Technical Documentation Keeping Up with AI and Modern Workflows?

Rabiah Khanum, Technical Writer at Xgrid, interviews Tatyana Shchepova, a technical writing expert with over 15 years of experience, to discuss the evolution of technical writing, the rise of DocOps, and how AI is helping teams make documentation smarter, more consistent, and easier to maintain.

Key Insights from the Conversation

  1. Evolution of Technical Writing and DocOps
    Tatyana explains how technical writing has shifted from proprietary, rigid documentation tools to flexible open-source solutions. She highlights the growing importance of DocOps, a field that bridges content creation, workflow infrastructure, and development pipelines, making technical writers more strategic contributors to product teams.
  2. AI in DocumentationLearn how AI-powered documentation can:
    • Restructure content to improve consistency
    • Generate dynamic user scenarios for complex products
    • Enhance usability for both humans and AI systems
      Tatyana also emphasizes that AI-friendly documentation does not replace human understanding; instead, it makes workflows more efficient and content more standardized.
  3. Docs-as-Code Workflows
    Tatyana dives into Docs-as-Code setups, explaining:

    • Review cycles and research challenges
    • Best practices for keeping content aligned with fast-evolving products
    • How teams can balance flexibility with structure to maintain accurate and up-to-date documentation
  4.  Challenges and Solutions in Modern Documentation
    Some of the biggest challenges Tatyana identifies include:

    • Researching and decoding developer language (“dev-speak”)
    • Managing complex documentation infrastructure across multiple tools and platforms
    • Maintaining consistency while introducing AI into workflows
       She shares practical strategies to overcome these challenges, including prioritization, clear content structure, and creating AI-friendly documentation.

Who Should Read or Watch This Episode

  • Technical writers looking to upgrade their workflows
  • Documentation managers aiming to implement DocOps or AI-powered content
  • Product and DevOps teams wanting to align documentation with development pipelines
  • Anyone interested in modern technical documentation practices, AI integration, and Docs-as-Code

Watch the full episode to see actionable strategies that make technical documentation smarter, faster, and future-ready.